How To Fix Netflix Error Code UI-800-3 ? [Solution]

by Black Demon
Blogger, Enterprenuer & Activist

Netflix Error Code UI-800-3_ What is it and How To Fix it_

Netflix Error Code UI-800-3 tells us that the information which is stored on your device needs to be refreshed. It also means that the cache stored by your app might be corrupted so refreshing the device will help you to solve the error

When Netflix crashes, you will see an error message saying like this

“Netflix has encountered an error. Retrying in X seconds. Code: UI-800-3.”

However, some basic methods you can try to fix the Netflix Error code UI-800-3 error is shutting down your device, clearing the Netflix app cache data, and reinstalling Netflix.

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How To Fix Netflix Error Code UI-800-3 ?

To Fix Netflix Error Code UI-800-3 we have 6 troubleshooting methods given below:

Netflix Error Code UI-800-3

Method 1: Restart the Device

If your streaming device has been up and running for a few days, it may be that its DNS cache is now full and the device can no longer process new information and because of this you might be seeing Netflix Error Code UI-800-3. So all you can do is Try closing all applications and restarting your device. This should resolve the issue

Method 2: Clear the Netflix App or Cache

Some streaming devices allow you to clear locally stored data without uninstalling the Netflix app. So all you have to do is:

  • Go to Settings
  • Scroll Down and go to App Management > App List
  • Search For Netflix app and click on it
  • After clicking, select the Storage usage
  • Under Storage usage click on Clear Cache

Method 3: Uninstall the Netflix app, and then reinstall it.

When the Netflix app doesn’t have an option to clear the cache or delete local data, you need to uninstall the Netflix app and reinstall the app. This is also necessary in cases where clearing the cache doesn’t fix the problem.

Note – Some devices have the Netflix app pre-installed. So they can’t uninstall the app and reinstall it

Method 4: Restart your Home Network

Restarting your Home Network is the easiest method which will help you to solve your Netflix Error UI-800-3. So follow the steps given below to do it:

reset the router
  1. Firstly turn off your TV, unplug it and then disconnect your modem and wireless router.
  2. Be patient and wait for at least a minute.
  3. Then plug everything back in and carefully look at your modem/router.
  4. Stay patient until all the lights appear on it – it indicates that the network is ready for usage.
  5. Lastly, turn on the TV to binge in to watch your favorite Netflix series

Method 5: Sign out of Netflix

In some cases, signing out of Netflix and then signing back in is enough to refresh your data and clear this error. If you have trouble signing out of Netflix on your device, you can do it through the Netflix website. Go to your Netflix Account page and select Sign out all devices.

Method 6: Netflix Help Center

The official Netflix Support website has detailed instructions for encountering the Netflix Error Code UI-800-3 for all the devices. Whether it is happening on Roku, PS , XBOX or Amazon Fire Tv/Stick. Netflix has a solution for all your devices.


So try these 6 useful Methods to solve your Netflix Error Code UI-800-3. Also if the problem still persists then do comment below to get more useful solutions to resolve your error without any trouble.

If you see Netflix error code nw-2-5, you can check here how to solve it

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