Many Windows 10 users have been reporting an issue from past several issues while connecting and using a USB on their computer. One of the most common issue they are facing is the Unknown USB Device (Device Descriptor Request Failed) which appears in Device Manager
When this error pops up on your screen it basically means that your computer is unable to use the Specific USB device which is connected. The issue can be caused either due to hardware or specific system problems
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How to Fix Unknown USB Device (Device Descriptor Request Failed) Error in Windows 10?
To fix this (Device Descriptor Request Failed) Error we have 4 troubleshooting methods given below:
Method 1: Run Windows Hardware Troubleshooter
Running the Windows built-in feature called Windows Hardware Troubleshooter can help you to fix your Error. Follow the steps given below in order to run it:
- Press the Windows key and I key together to go to Settings.
- Select the Update & Security option
- Now go to the Troubleshoot tab and click on Hardware and Device on the right panel
- Then click Run the troubleshooter to continue.
- Then just wait for the computer to detect the problems. And if there are problems with hardware, they will be displayed after the scanning process is completed.
- Then you just need to select the problems to fix and restart your computer
Method 2: Disable Fast Startup
Windows boots up very quickly and due to this many USB (external) devices are not recognizable by Windows. So disabling fast startup feature will help you to fix this error, you need to follow these steps to disable Fast Startup:
- Press Windows Key + S and enter the control panel. Now select Control Panel from the list of results
- Select the Power Options from Control Panel
- In the left pane, click on Choose what the power button does.
- Select Change settings that are currently unavailable
- Uncheck the box beside Turn on fast startup (recommended) near the bottom of the window to turn off Fast Startup.
- Select Save changes
- Reboot your computer.
Method 3: Uninstall the USB Drive in Device Manager
We will uninstall the Unknown USB Device which is causing ( Device Descriptor Request Failed) error. This could have happened as Windows automatically update drivers through Windows update and it might have installed wrong or corrupted drivers. So follow the steps to uninstall it
- Go to the search bar and click type “Device Manager” and click to open it
- Now click on Universal Bus Controllers Section and expand it
- Then click on Unknown USB Device (Device Descriptor Request Failed) from the list
- Right-click on the selected device and click on Uninstall from the context menu
- Follow the on-screen instruction process to completely remove the device
- Lastly, reboot your system and automatically it will reinstall the drive correctly
Method 4: Remove USB and Scan for Hardware Changes
Scan for hardware changes” in Device Manager is basically just an option to refresh Device Manager to show any possible hardware changes. So firstly remove your USB Device from Method 3 and scan for hardware changes. Here’s how to do it:
- Go to the search bar and click type “Device Manager” and click to open it
- Stay in the Device Manager
- Using the Header Menu click on Action and select Scan for Hardware Changes from the Menu
- Wait for the system to recognize all hardware changes, then plug your USB in again to check if it works or not.
Conclusion
Thus, all the above-given solutions are very effective and after applying them you can easily deal with the ‘Device Descriptor Request Failed’ issue on Windows 10. Also if the problem still persists then contact Microsoft Support to resolve your error.