Hulu Error Code Plrunk15 is one of the most common errors from the list of all Hulu Error Codes. This error code is mostly encountered by the Hulu users when they are trying to stream content on Roku, Smart TV, or PC.
According to the users who are affected, they say that “the issue is happening only for Hulu Service and other streaming platforms like Amazon Prime, Netflix, HBO works perfectly. Also, they are getting an error message which is in the form of the below-given message
- We encountered an error in playing this video. Please try restarting the video or select something else to watch.
- Hulu Error Code: PLRUNK15
What are the causes of Hulu Error Code PLRUNK15?
Hulu Error Code Plrunk15 is a playback error which is caused by network problems. The causes of an error code to appear are:
- Network or Connection Problem
- Outdated App
- Problem with the Hulu Service itself
- The connection is blocked due to VPN
How to Fix Hulu Error Code PLRUNK15?
To fix your Hulu Error Code Plrunk15 then follow the troubleshooting methods given below:
Method 1 – Check Internet Connection
It might be that your Internet Connectivity is low because of all other devices connected to the same router. So to improve your Connectivity issue follow the steps given below:
- Remove all the devices which are connected
- Close all the background apps on your device
- Now use your Ethernet Cable to connect your WiFi to the router
- Lastly, place the router near your device
It requires the following speed to stream your movies, TV-Shows on Hulu App
- Up to 3Mbps for movies, episodes
- Up to 8Mbps for Live streaming
- And, more than 12Mbps is needed for 4K Content
Method 2 – Reinstall the Hulu Application
Reinstalling the Hulu App is the best solution to fix any error code. To uninstall the Hulu app from your device and reinstall it again to check whether your issue is solved or not.
Method 3 – Disable your Ad Blocker
If you are using an extension or an Adblocker tool on your PC(Google Chrome Browser) and looking to stream content through your Google Chrome browser then disable the extensions or an AdBlocker tool first. The playback failure will be solved completely
Method 4 – Restart your System
If you are streaming your content on PC, Smart TV or Roku then before streaming try rebooting your system first and then stream your content on Hulu. Rebooting your system will fix the temporary cache and glitches on your streaming devices.
Method 5 – Perform a Power Cycle
- Switch off every device in which the error is appearing including your router or modem
- Wait for Few Minutes
- Lastly, Switch on your router and modem and check if the error is solved or not.
Method 6 – Update your Roku Device
- On your Roku remote, press the Home button and go to Settings.
- Select System and go to System update.
- Click Check Now and install if there are available updates.
Method 7 – Check If Hulu is Down or Not
If you feel that everything is fine from your end then there may be some issues from the Hulu server end. So check the Hulu server status from the Down Detector Website. Here you can see whether there is any downtime or any server issues is happening at the current time or within 24 hours or not.
Meanwhile, you can check the most reported problems, live outage maps, resolved issues, Twitter user reports, and more.
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So these are 7 troubleshooting methods to solve your Hulu Error code Plrunk15. Go through all the methods and try one by one to solve your error to stream back your favorite movies and TV-Shows on Hulu again.